Privacy Policy - OilCapsules.co.uk - Please Read

1. Information We Collect

We may collect the following types of information when you interact with OilCapsules.co.uk:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment information (if you make a purchase).
• Account Information: Username, password, and order history (if you create an account).
• Usage Data: IP address, browser type, operating system, referring website, pages visited, and time spent on our site.
• Cookies: We use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings.
• Health-Related Information: You may voluntarily provide information about your health conditions or supplement preferences when contacting us for support or participating in surveys.

2. How We Use Your Information

We use the data collected for the following purposes:

• Processing and fulfilling your orders.
• Providing customer support and responding to inquiries.
• Personalizing your shopping experience.
• Sending newsletters, promotional offers, and product updates (if you have opted in).
• Analyzing website traffic to improve our services and optimize our website.
• Complying with legal and regulatory requirements.

3. Sharing Your Information

We are committed to protecting your privacy and will not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with:

• Service providers who assist us with website operations, payment processing, shipping, customer support, and analytics. We require these service providers to protect your information in accordance with this Privacy Policy.
• Authorities when legally required, such as to comply with a subpoena or court order.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-Out: Unsubscribe from our newsletters and marketing communications.
• Data Portability: Request to receive your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at the email address provided below.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any updates on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed about our data practices.